Comments for To The Point - A Public Relations, Communications & Change Management Blog By Touch Points PR in Richmond, VA http://touchpointspr.com/blog Thu, 01 Apr 2010 17:58:54 -0400 http://wordpress.org/?v=2.8.4 hourly 1 Comment on WHAT drives change or WHO drives change? by Werner Beaudette http://touchpointspr.com/blog/?p=25&cpage=1#comment-22 Werner Beaudette Thu, 01 Apr 2010 17:58:54 +0000 http://touchpointspr.com/blog/?p=25#comment-22 Excellent conclusion. I am forwarding this to my readers as I am sure they will benefit from it. Excellent conclusion. I am forwarding this to my readers as I am sure they will benefit from it.

]]> Comment on Change is Personal by Pat http://touchpointspr.com/blog/?p=7&cpage=1#comment-2 Pat Wed, 02 Sep 2009 19:47:26 +0000 http://touchpointspr.com/blog/?p=7#comment-2 Yes, change is personal and each person processes it in their own way. Employees first concern is how it will impact them. The key line in your post is "managing change is not about controlling employee's reactions," Rather, building a strong relationship with the employees while change is occurring and even after it has been completed. I've asked managers how often they believe they need to communicate about the change. If they say 10 different occasions, I tell them to double that. The process has to provide critical information around the change and potential impact, as well as ongoing communication to help build trust...as you indicated in your post. Strong points in your post. Pat Yes, change is personal and each person processes it in their own way. Employees first concern is how it will impact them. The key line in your post is “managing change is not about controlling employee’s reactions,” Rather, building a strong relationship with the employees while change is occurring and even after it has been completed.

I’ve asked managers how often they believe they need to communicate about the change. If they say 10 different occasions, I tell them to double that. The process has to provide critical information around the change and potential impact, as well as ongoing communication to help build trust…as you indicated in your post.

Strong points in your post.

Pat

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