Touch Points brings a well-rounded and award-winning expertise including:

• Change management and workplace consulting
• Strategic communication planning
• Customer experience assessment
• Communication audits
• Community relations
• Crisis communications
• Media relations

• Media training
• Internal communications
• Reputation management
• Event management
• Communications toolkit development
• Brand development
• Awards entries

"Jennifer is a super-star communications and public relations professional. She has an amazing ability to quickly determine her clients' needs and is an advocate for her clients in all situations. Jennifer is an expert at strategic communications and change management and can also get in the weeds and create spot-on deliverables. I greatly enjoy working with Jennifer - she's an incredible asset to any organization."

Sarah (Meadows) Brown, APR, Communications Manager, Capital One



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